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Privacy Policy
Privacy Policy
# Privacy Policy
**Apleefix eCommerce** values the privacy and security of your personal information. This Privacy Policy simply outlines what information we collect, how we use it, and how we protect it.
By using or ordering from our website, you agree to the terms of this Privacy Policy.
## 1. What information do we collect?
When you use or order from our website, the following information may be collected as needed:
* Customer Name
* Mobile Number
* Email Address
* Delivery Address
* District/Thana/Area
* Order Information
* Required part of Payment Information
* Product Preference and Shopping Information
* Contact information with Customer Support
## 2. How do we collect information?
We generally collect customer information in the following ways:
* When registering an account on the website
* When ordering
* When checking out
* When contacting Customer Support
* When providing a review or feedback
* When participating in a promotional offer or campaign
* Some technical information is automatically collected while using the website
## 3. Why do we use your information?
Your information may be used for the following purposes:
* To accept and process orders
* To deliver products
* To confirm orders
* To communicate with customers
* To process payments
* To process returns, refunds or replacements
* To provide customer support
* To improve the website and services
* To prevent fraud or unauthorized activities
* To send promotional messages or offers as needed
## 4. Payment Information
In the case of online payments, payment processing is usually completed through the relevant payment gateway or payment service provider.
We do not attempt to store sensitive payment information more than necessary.
Customer payment information may be subject to the relevant payment service provider's own privacy policy and security rules.
## 5. Is your information shared with anyone else?
We do not sell or unnecessarily disclose customer personal information to third parties.
However, if necessary to operate the Service, certain information may be shared with the relevant Service Provider, such as:
* Courier/Delivery Company
* Payment Gateway/Payment Service Provider
* Website Hosting or Technical Service Provider
* Customer Support Service
* Legal or Government Authorities, when required by law
Third parties will not be allowed to use Customer information outside of the necessary services, where applicable.
## 6. Use of Cookies
Our Website may use Cookies or similar technologies to operate our Website properly and improve the Customer's browsing experience.
Cookies may collect some information about the Website such as browser type, session information and some general information about Website usage.
If the Customer wishes, they can control or disable Cookies from their Browser Settings. However, some features of the Website may not function properly.
## 7. Information Security
We take reasonable security measures to protect Customer's personal information from unauthorized access, modification, disclosure or misuse.
However, no information exchange or electronic storage system over the Internet can be guaranteed to be 100% secure.
## 8. Customer Rights
Subject to applicable law and circumstances, the Customer may:
* Request to know what information is held
* Request to correct inaccurate information
* Update information as needed
* Request to stop receiving certain marketing communications
* Request to delete information where legally applicable
For such requests, please contact Customer Support.
## 9. Marketing Communications
With the Customer's permission or in accordance with applicable law, we may send information via SMS, Email, Phone Call or other means:
* Special Offer
* Discount
* New Product
* Campaign
* Order Update
.
The Customer may contact us to stop marketing messages.
## 10. Children's Privacy
Our Website is primarily intended for general customers and business users. We do not intend to knowingly collect personal information from children without the knowledge or consent of their parents.
## 11. Third-Party Website
Our Website may contain links to Third-Party Websites, Payment Gateways, Social Media or other services.
When you access those websites, their own Privacy Policy will apply. We are not responsible for the Privacy Practices of Third-Party Websites.
## 12. Data Retention
Customer information may be retained for as long as necessary for Order Processing, Customer Service, Accounting, Legal or Business purposes.
When the need for it ends or in accordance with applicable law, measures may be taken to securely delete or limit storage of information.
## 13. Privacy Policy Changes
Apleefix eCommerce reserves the right to change or update this Privacy Policy as necessary.
The changed Policy will be effective after it is published on the Website. Customers are advised to review this Policy regularly.
## 14. Contact
If you have any questions or concerns regarding the Privacy Policy, Personal Information, Order Information or Data Security
**Apleefix eCommerce** values the privacy and security of your personal information. This Privacy Policy simply outlines what information we collect, how we use it, and how we protect it.
By using or ordering from our website, you agree to the terms of this Privacy Policy.
## 1. What information do we collect?
When you use or order from our website, the following information may be collected as needed:
* Customer Name
* Mobile Number
* Email Address
* Delivery Address
* District/Thana/Area
* Order Information
* Required part of Payment Information
* Product Preference and Shopping Information
* Contact information with Customer Support
## 2. How do we collect information?
We generally collect customer information in the following ways:
* When registering an account on the website
* When ordering
* When checking out
* When contacting Customer Support
* When providing a review or feedback
* When participating in a promotional offer or campaign
* Some technical information is automatically collected while using the website
## 3. Why do we use your information?
Your information may be used for the following purposes:
* To accept and process orders
* To deliver products
* To confirm orders
* To communicate with customers
* To process payments
* To process returns, refunds or replacements
* To provide customer support
* To improve the website and services
* To prevent fraud or unauthorized activities
* To send promotional messages or offers as needed
## 4. Payment Information
In the case of online payments, payment processing is usually completed through the relevant payment gateway or payment service provider.
We do not attempt to store sensitive payment information more than necessary.
Customer payment information may be subject to the relevant payment service provider's own privacy policy and security rules.
## 5. Is your information shared with anyone else?
We do not sell or unnecessarily disclose customer personal information to third parties.
However, if necessary to operate the Service, certain information may be shared with the relevant Service Provider, such as:
* Courier/Delivery Company
* Payment Gateway/Payment Service Provider
* Website Hosting or Technical Service Provider
* Customer Support Service
* Legal or Government Authorities, when required by law
Third parties will not be allowed to use Customer information outside of the necessary services, where applicable.
## 6. Use of Cookies
Our Website may use Cookies or similar technologies to operate our Website properly and improve the Customer's browsing experience.
Cookies may collect some information about the Website such as browser type, session information and some general information about Website usage.
If the Customer wishes, they can control or disable Cookies from their Browser Settings. However, some features of the Website may not function properly.
## 7. Information Security
We take reasonable security measures to protect Customer's personal information from unauthorized access, modification, disclosure or misuse.
However, no information exchange or electronic storage system over the Internet can be guaranteed to be 100% secure.
## 8. Customer Rights
Subject to applicable law and circumstances, the Customer may:
* Request to know what information is held
* Request to correct inaccurate information
* Update information as needed
* Request to stop receiving certain marketing communications
* Request to delete information where legally applicable
For such requests, please contact Customer Support.
## 9. Marketing Communications
With the Customer's permission or in accordance with applicable law, we may send information via SMS, Email, Phone Call or other means:
* Special Offer
* Discount
* New Product
* Campaign
* Order Update
.
The Customer may contact us to stop marketing messages.
## 10. Children's Privacy
Our Website is primarily intended for general customers and business users. We do not intend to knowingly collect personal information from children without the knowledge or consent of their parents.
## 11. Third-Party Website
Our Website may contain links to Third-Party Websites, Payment Gateways, Social Media or other services.
When you access those websites, their own Privacy Policy will apply. We are not responsible for the Privacy Practices of Third-Party Websites.
## 12. Data Retention
Customer information may be retained for as long as necessary for Order Processing, Customer Service, Accounting, Legal or Business purposes.
When the need for it ends or in accordance with applicable law, measures may be taken to securely delete or limit storage of information.
## 13. Privacy Policy Changes
Apleefix eCommerce reserves the right to change or update this Privacy Policy as necessary.
The changed Policy will be effective after it is published on the Website. Customers are advised to review this Policy regularly.
## 14. Contact
If you have any questions or concerns regarding the Privacy Policy, Personal Information, Order Information or Data Security